Terms & Conditions
The following are terms and conditions for renting apartments. If you have a question or concern which is not covered here, please contact us. We look forward to your stay with us!
In order to book the apartment we need a minimum reservation deposit of 20% of the total amount of your stay plus the $35 USD administrative fee. The percentage to be paid in advance can vary and it is based on the length of the stay and how far in advance the booking is confirmed. The reservation will only be confirmed once the total reservation payment is received.
Payments may be made at our office or via bank wire directly into our bank account. Please not that all wire transfer fees will be charged on your end. An additional option to send the reservation deposit is through Western Union Money Transfer, which has locations in over 190 countries.
As is our policy, your reservation deposit and the administrative fee are non-refundable if you cancel or modify the dates of your reservation. In the case of a "No-Show" the reservation will be treated as a cancellation. Buenos Aires Habitat will not be held responsible for cancellations or modifications of the dates for ANY REASON. It is strongly recommended that clients purchase trip cancellation insurance.
Please verify and confirm your booking dates before making the reservation, since your reservation is only valid for the dates you schedule. Provided you decide to change the previously made reservation dates, deposits related to that reservation dates will not be refunded. If the guest wishes to make a new reservation a new payment will have to be made. Bookings are not transferable from one apartment to another.
All reservations (no matter how short or long) are subject to a non-refundable $35 USD administrative fee.
CHECK IN / CHECK OUT TIMES:
CHECK-IN: We know what it's like to arrive in Buenos Aires after an all-night flight, so you will be able to check-in upon arrival. FREE of charge (except special dates listed below) you are able to choose the exact time of the check-in.
CHECK-OUT: At any time before 12:00pm. If guest would like a later check-out (after 12:00pm), guest must reserve the property for an additional day (subject to availability).
Please note that on National public holidays and other observances in Argentina there is an additional fee of $50 USD per each check-in / check-out.
Please bear in mind that after the check-out you can NOT store bags/luggage in the apartment building nor in our office.
At the day of arrival, we will meet you at the apartment at that moment you must pay the full amount remainder and the security deposit. All these payments are to be made in CASH. Please be sure to have with you the necessary funds in cash before your arrive at the apartment. The keys will not be turned over until the guest has paid the total amount in full (the rental fee plus the security deposit).
Payments for accommodation are non-refundable. If you decide to shorten the length of your stay, previously made payments will not be refunded.
REFUNDABLE SECURITY DEPOSIT:
You will sign a copy of the inventory and provide a security deposit in CASH, in US dollars, Argentinean pesos or euros that is kept on file until the guest's departure. The security deposit is returned at the end of the stay, provided that there are no damages and the apartment is left in good condition. Prior to your departure we will schedule a time to meet at the apartment to confirm the apartment's condition and return the deposit. In the case of damages or missing items, the cost will be deducted from the security deposit. If the security deposit does not cover the costs of the damages, the guest must pay the difference.
The amount of the refundable security deposit will vary according to the length of your stay and the category of the apartment requested. The minimum amount is $400 USD.
In the case of a "No-Show" the reservation will be treated as a cancellation. If a guest does not check-in on the reserved date and time (and has not notified Buenos Aires Habitat of any delays), the apartment will be released after 12 hours from the check-in time.
All landlords have the right to decide not to allow tenants into their properties. In the event that this occurs, we will make alternative arrangements for you. The use of the property by more than the number of allowed persons will result in the immediate termination of the rental agreement.